Ask before you buy

General and pre-purchase questions: support@vibebuds.uk

Returns and order issues: returns@vibebuds.uk

We reply within 1 working day, Monday to Friday.

Trading name: VibeBuds. All sales are made from the United Kingdom in GBP.

If your message is about an existing order, include the email address used at checkout and your Stripe receipt number — it lets us find the order immediately instead of asking you twice.

Want to see the actual unit before it ships? Ask, and we will send photographs of the specific pair allocated to your order before dispatch.